Saturday, March 26, 2011

The Stages of Bein in the Weeds

So my first real post is going to be sort of a reference post for everyone. In the kitchen there is a status known as being "in the weeds", which basically means you are super super busy. Now for small restaurants that aren't too busy and don't do incredible amounts of volume, just saying you're "in the weeds" is suffice enough for being really busy. But for incredibly busy restaurants there comes this list of stages of weededness. This should be printed out and posted up on a bulletin at every busy restaurant. If you were to read through this and have stories to tell about your experiences in any particular stage, I would be very entertained at your responses. But without further ado, here is the list. We use golf references to illustrate the level of difficulty.

Stage 1: The Clubhouse
You're not busy at all. There is nothing happening. In fact, there is so little business that the few housekeeping things (like maintaining the water in the steam tables) get neglected.

Stage 2: The Fairway
You're now getting some tickets, but there's not enough to really make you focus. This is usually at the very beginning and very end of service. Thoughts of beer and making out with your woman fill your mind, while the steak overcooks.

Stage 3: The Green
Now you have plenty of tickets to keep you busy, but not feel rushed. You're in the zone. Meat temps are spot on, ticket modifications are all done, life is good. You feel strong, ready for more action.

Stage 4: The Rough
Your board is beginning to fill. There are no more thoughts of your hot girlfriend. You have an increasing number of pans on your stovetop, your grill is filling. You're in the flow, slinging some serious food, working up a good lather. NOTHING can stop you.

Stage 5: The Tall Grass
You now have a full board and your tickets aren't getting pulled off the printer right away any more. Your grill, stovetop and friers are all full to capacity. You are now operating at peak efficiency. You're working up a good sweat, there are no wasted motions. You're feeling a little rushed, but that's Ok because you're on top of it. But if ANYTHING goes wrong, then that's it for you and you progress to...

Stage 6: The WEEDS
Now you have more orders comming in than you are putting out. There is no more physical space to handle the load. You start employing certain "tricks" to get the food out faster. The stress level is building, the expediter is getting louder and tickets are now 10 deep at the printer. Ticket times are getting longer. The most important part about this whole thing is that it's a mental thing as well. You start to feel a little panic in the back of your mind. Getting into and leaving the weeds can be in a matter of minutes and you can do it on your own without help.

Stage 7: The Forest
You're in really deep now. The printer is going nonstop. You're mind is starting to move faster than your body, usually to the detriment of the food. Things get dropped, presentations are sloppy, sauces may start to break. Things start to burn. It's at this point that you realize you need help to get through the rush. You start to lose track of the levels of mise-en-place on your station and next thing you know, you gotta run to get something out of the walk-in, putting you further behind. Ticket times are consistently exceeding acceptable limits. Without help or a sudden stop in business, you spiral deeper into...

Stage 8: The Jungle
Nothing can save you now except for a stop in orders. You feel beset on all sides. You've resorted to sandbagging food. The tickets are forming a 6-7 foot trail of paper and are curling on the floor. You swear you see Indians out of the corner of your eye shooting blowdarts at you. Food is coming back at an alarming rate because you didn't get the mods right, the wrong sides went out, the food was over/undercooked. The world is crashing all around you. This stage is often accompanied by, say, an oven going down, or the dishwasher breaking, or some other global event. Rarely is a cook on the line alone in the jungle. For the mentally tough, this is the final stage. This is rock bottom. A fried calamari app can take up to 45 minutes to go out (should take 5). The strange thing, though, is that an eerie calm comes over you and the world turns in slow motion, and you start to laugh randomly. There's nothing more you can do.

Stage 9: The Kelp Forest
You're now under water, and you can't breathe. Crabs are pinching your toes and seals are dropping rocks on your head. The only difference between this step and step 8 is purely mental. To get to the Kelp Forest, you experience a total mental breakdown such that you cease to function. You are so overwhelmed that you're found muttering to yourself in a corner, or curled up in the bathroom crying. If you reach the Kelp Forest, you should not be in this line of work. And few people, after reaching the Kelp Forest, continue on in the kitchen.

So this is the list, comment on it and tell me what ya think. I'd be more than happy to read any stories you have about it here.

Chef Mez

2 comments:

  1. well done, I love the post cant tell you how many times i turned and burned on the fairway my most hated stage. Servers just go crazy and you want to jump straight to stage 9 and cry not cus you messed up but that you know that there is a high chance that you will burn turn and burn again who knows and all you want to do is make out with your girl or anything els but watch the clock.

    Make you next topic about "Well Done"

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  2. Funny stuff man! Keep posting, cuz!

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